Large (4k or 7776 x 3888) Images do not upload - Solved
I'm having a similar problem but with videosphere uploads. I have the memory limit to 512M and the progress bar stays at 100% but doesn't finish the upload. The videosphere files usually are large (around 30MB or more depending on quality). I was wondering if there is a way to upload these files through FTP like FileZilla? Please let me know.
@johnsavath The videosphere uploads should finish. Could you open the developer console and look if there are any errors shown, when uploading your videosphere?
You could try to set the memory limit higher and try uploading again. Also make sure that the other values as shown on the dashboard (in "At a Glance") are set high enough to allow the upload of large files.
You cannot upload the video files directly because you need the videosphere entries in the database, which are generated when you upload a videosphere.
Memory limit is set to 512M and max file size upload + post size is 512MB as well. I let them try to finish overnight and nothing comes up even after I refresh after waiting for it to finish overnight.
Where do I find the developer console? Which folder?
@johnsavath You should look at the developer console of your web browser (developer tools) and you can look at storage/logs/laravel.log .
So I found the error message on my developers tool. It says "Failed to load resource: the server responded with a status of 413 (Request Entity Too Large).
I have my memory limit at 512M so I'm not sure why it is still saying that.
@johnsavath You have to verify the values set for
post_max_sizein your php.ini configuration file.
Yes, both of those values are set to 512MB
@johnsavath Try to set the values to 1GB and you have to restart the web server and PHP (if you use php-fpm).
If you are on a shared host someone else might use part of that memory as well. Or you have other processes using memory.
erichawkinson last edited by
Looks like I am having the same issue. Using Godaddy shared hosting and my 8K sterioscopic images are not finishing upload. In my situation I don't have access to edit php settings but my current config has 512 memory.
@erichawkinson 8K stereoscopic images are large in file size. 512MB memory is most likely not enough to "hold" the uploaded image.